Frequently Asked Questions
Everything you need to know about your VMAX shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your process.
How do I find my correct size?
Each product page features a detailed 'Size Guide' button with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
VMAX accepts all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and flexible payment options via Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, VMAX is committed to ethical fashion. We use organic cotton, recycled polyester, and partner with factories that ensure fair labor practices.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team.